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Return Policy

Reliable Parts Return Policy 2019

Return Policy

If you need to return an item you may ship it back or return it to any one of our Reliable Parts branch locations.

 

All returns must be accompanied by their original invoice, copy of invoice, or invoice number and must meet the following criteria:

Show no visible damage from installation or use.
● Returned in original manufacturer packaging.
Contain no additional markings on the part or package.

 

Parts returned within 30 days of the invoice date will be eligible for credit at the purchase price.

 

Parts returned 31-60 days from the invoice date will be subject to a 20% restocking fee.

 

No returns will be accepted beyond 60 days from the invoice date.

 

CORE and DUD are eligible for recycling credit if received within 1 year from the date of purchase. Per Manufacturer standards items received without their hologram intact will not be accepted.

 

Return on special order (non-stock) parts will not be accepted.

 

Damaged parts and other discrepancies must be submitted within 5 days of invoice date.