Return Policy

Reliable Parts Return Policy 2024

Return Policy

If you need to return an item you may ship it back or return it to any one of our Reliable Parts branch locations.


All returns must be accompanied by their Returns Material Authorization Code, original
invoice, copy of invoice, or invoice number and must meet the following criteria:


Show no visible damage from installation or use.
● Returned in original manufacturer packaging.
Contain no additional markings on the part or package.


Parts returned within 30 days from date of purchase will be eligible for credit at the purchase


Parts returned 31-60 days from date of purchase will be subject to a 20% restocking fee.


No returns will be accepted beyond 60 days from the date of purchase.


CORE and DUD are eligible for recycling credit if received within 1 year from the date of
purchase. Per Manufacturer standards items received without their hologram intact will not be


Return on parts deemed No Longer Available at point of sale or clearance items will not be


Return on special order (non-stock) parts will not be accepted.


Damaged parts and other shipping discrepancies must be submitted within 5 days of invoice date.


Returns will not be accepted on individually quoted bulk orders.