INLET ERROR
Water supply insufficient even after 10 minutes’ time.
|
Water valve is closed.
Water to house is off.
Inlet hose is kinked.
Water pressure is low (>10 psi)
|
Remedy water supply issue.
|
Inlet valve is defective.
|
Measure resistance of inlet valve (1,125 Ω ± 15%) |
Inlet valve filter is clogged.
|
Clean the inlet valve filter.
|
Hall sensor has failed.
|
Check inlet water frequency in Test Mode; replace sensor if defective.
|
Impeller is bound.
|
Replace air breaker assembly. |
DRAIN ERROR
Not completely drained after 5 minutes’ pump operation time.
|
Drain hose is kinked or blocked. |
Resolve kink or blockage. |
| Wire connection failure. |
Check connection for tightness or
corrosion.
Measure resistance of drain pump motor. (30 Ω ± 10 Ω) |
| Sump drain outlet is blocked. |
Clean sump assembly and unstop. |
| Drain pump circuit faulty. |
Repair wiring or replace drain
pump motor. |
LEAKAGE ERROR
Excessive motor speed from water damage and leakage. |
Water leakage in hose connections.
|
Replace or adjust hoses and clamps. |
|
Damage from water leakage. |
Locate source of leak and repair. |
|
Motor shaft seal leakage. |
Replace sump. |
|
Height of drain hose > 20“ |
Repair according to installation instructions. |
|
Wash pump impeller damaged or worn. |
Replace pump. |
FLOW ERROR
Excess water |
Inlet valve is defective. |
Replace inlet valve. |
|
Main board is defective. |
Replace main board. |
THERMAL ERROR
Thermistor
or related wiring defective. |
Inlet water over temperature (higher than 194°
F / 90° C). |
Check the wash temperature in Test
Mode. (Page 37.)
Check input water temperature and adjust of over 120° F.
|
| Wiring or thermistor defective. |
Check wiring to thermistor.
Check resistance of thermistor (11 ~ 14 kΩ @ 77° F / 25° C).
Replace main board.
|
LOCK ERROR
Motor Malfunction or Hall Sensor Failure |
Wiring or connection failure. |
Check wiring and connections. |
| Wash pump motor is locked. |
Check pump motor and for restrictions. |
| Wash motor rotor is locked. |
Replace motor. |
| Disposer blade is locked. |
Remove restriction |
| Magnet(s) in motor cracked. |
Replace motor. |
HEATER ERROR Water not heated or
heated to incorrect temperature. |
Heater circuit is defective. |
Repair heater circuit. |
| Thermistor is defective. |
Replace thermistor. |
| Heater element is defective. |
Replace heater element. |
| Relay circuit is defective. |
Replace main board. |