Before Servicing

Before Servicing Online Training Manual for LG Products - Before Service Work

•    Always unplug the appliance to service it.

•    Be careful to avoid electric shock when disconnecting parts for troubleshooting. Many of the older products still in the field may not have the modern safety features like double line breaks. As examples, some of the older ovens and electric dryers may have the current switches on one side of the element but the other side is LIVE VOLTAGE and can short 240 volts at 50 amps to ground.

•    Some terminals in the washer have 120 Volts AC or DC on them, sometimes even when the washer is off. The motor operates on 310 Volts DC.

•    The main board will power down a few minutes after any cycle is completed. The red LED will go out when the board powers down and the on-board power supply capacitors have discharged.

•    Washers with Tru-Steam® or a steam generator operate at a high temperature. Serious burns are possible. Be careful when servicing it. The steam generator can be drained in place by removing the drain cap, but have a hose or a big towel ready to soak up the spillage. It is simplest to let it cool before servicing and then drain it after removing it from the washer. The sump can be drained using the small drain tube at the base of the machine.