{"id":2526,"date":"2019-11-18T20:59:44","date_gmt":"2019-11-18T20:59:44","guid":{"rendered":"https:\/\/reliableparts.net\/us\/?page_id=2526"},"modified":"2024-04-15T12:54:35","modified_gmt":"2024-04-15T12:54:35","slug":"reliable-parts-core-return-process","status":"publish","type":"page","link":"https:\/\/reliableparts.net\/us\/reliable-parts-core-return-process\/","title":{"rendered":"Core Return Process"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2526\" class=\"elementor elementor-2526\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c248ee1 elementor-section-full_width elementor-section-content-middle elementor-hidden-phone elementor-section-height-default elementor-section-height-default\" data-id=\"4c248ee1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-549e18cb\" data-id=\"549e18cb\" data-element_type=\"column\" id=\"wp-pages-breadcrumbs\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-413cd3b elementor-widget elementor-widget-heading\" data-id=\"413cd3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/reliableparts.net\/us\/\">Home<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3da725f9 elementor-widget elementor-widget-heading\" data-id=\"3da725f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\/<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-730d0769 elementor-widget elementor-widget-heading\" data-id=\"730d0769\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Core Return Process<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c807e62 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7c807e62\" data-element_type=\"section\" id=\"page-title-mobile\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7519c387\" data-id=\"7519c387\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97644de elementor-widget elementor-widget-heading\" data-id=\"97644de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reliable Parts Core Return Process<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c0b0d11 elementor-section-full_width container elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"4c0b0d11\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fe2a7a9\" data-id=\"3fe2a7a9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de6b0b7 elementor-widget elementor-widget-heading\" data-id=\"de6b0b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>CORE RETURN PROCESS<\/strong><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-798615aa elementor-widget elementor-widget-text-editor\" data-id=\"798615aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Core returns fall under two categories. Please review each so you have an understanding on how to manage you core returns.<\/p><p>\u00a0<\/p><p><strong><u>NEW PART RETURN<\/u><\/strong> \u2013\u00a0<\/p><p>\u00a0<\/p><p>If you have purchased a new part that also has a core on the Reliable invoice and you need to return the new part for credit (<strong>WP8546219<\/strong>, <strong>WP8546219CORE<\/strong>) follow below instructions:<\/p><p>\u00a0<\/p><p>A) Start a new RMA or access an existing RMA.<\/p><p>\u00a0<\/p><p>B) Select new part only (<strong>WP8546219<\/strong>) and add to RMA.<\/p><p>\u00a0<\/p><p>C) Add additional new parts if required.<\/p><p>\u00a0<\/p><p>D) RMA automation will automatically add the core credit (<strong>WP8546219CORE<\/strong>) at the DC when the return is processed.<\/p><p>\u00a0<\/p><p><strong><u>CORE ONLY RETURN<\/u><\/strong> \u2013<\/p><p>\u00a0<\/p><p>If you have repaired an appliance with a part that also has a core on the invoice and you need to return core for credit (<strong>WP8546219CORE<\/strong>) follow below instructions:<\/p><p>\u00a0<\/p><p><span style=\"color: #ff0000;\"><strong>***<\/strong><\/span>IMPORTANT: Core only returns must go on a separate RMA from new part returns.<\/p><p>\u00a0<\/p><p>A) Start a new RMA or access an existing RMA (if core only RMA).<\/p><p>\u00a0<\/p><p>B) Select core part only (<strong>WP8546219CORE<\/strong>) and add to RMA.<\/p><p>\u00a0<\/p><p>C)Add additional core parts to RMA if required.<\/p><p>\u00a0<\/p><p>Following the above instructions will insure a fast and accurate processing of you submitted returns.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37b723fd elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"37b723fd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3680733a\" data-id=\"3680733a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7c8d2 elementor-widget elementor-widget-spacer\" data-id=\"f7c8d2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Core Return Process Reliable Parts Core Return Process CORE RETURN PROCESS Core returns fall under two categories. Please review each so you have an understanding on how to manage you core returns. \u00a0 NEW PART RETURN \u2013\u00a0 \u00a0 If you have purchased a new part that also has a core on the Reliable [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2526","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/pages\/2526"}],"collection":[{"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/comments?post=2526"}],"version-history":[{"count":13,"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/pages\/2526\/revisions"}],"predecessor-version":[{"id":8555,"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/pages\/2526\/revisions\/8555"}],"wp:attachment":[{"href":"https:\/\/reliableparts.net\/us\/wp-json\/wp\/v2\/media?parent=2526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}