{"id":1757,"date":"2020-07-31T03:26:50","date_gmt":"2020-07-31T03:26:50","guid":{"rendered":"https:\/\/reliableparts.net\/ca\/?page_id=1757"},"modified":"2024-02-07T15:24:10","modified_gmt":"2024-02-07T15:24:10","slug":"reliable-parts-core-return-process","status":"publish","type":"page","link":"https:\/\/reliableparts.net\/ca\/en\/reliable-parts-core-return-process\/","title":{"rendered":"Reliable Parts Core Return Process"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1757\" class=\"elementor elementor-1757\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22a66d91 elementor-section-full_width elementor-section-content-middle elementor-hidden-phone elementor-section-height-default elementor-section-height-default\" data-id=\"22a66d91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bb9b1e8\" data-id=\"6bb9b1e8\" data-element_type=\"column\" id=\"wp-pages-breadcrumbs\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-255903cf elementor-widget elementor-widget-heading\" data-id=\"255903cf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/ca\/en\">Home<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed9d935 elementor-widget elementor-widget-heading\" data-id=\"6ed9d935\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\/<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69fa1361 elementor-widget elementor-widget-heading\" data-id=\"69fa1361\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/reliableparts.net\/ca\/reliable-parts-core-return-process\/\">Core Return Process<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe3cc87 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fe3cc87\" data-element_type=\"section\" id=\"page-title-mobile\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-305bdd98\" data-id=\"305bdd98\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71465efa elementor-widget elementor-widget-heading\" data-id=\"71465efa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reliable Parts Core Return Process<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b461e7c elementor-section-full_width container break-word elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"7b461e7c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39d56879\" data-id=\"39d56879\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46e3ac3d elementor-widget elementor-widget-heading\" data-id=\"46e3ac3d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>CORE RETURN PROCESS<\/strong><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a89286 elementor-widget elementor-widget-text-editor\" data-id=\"2a89286\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>\u00a0<\/p><p>Core returns fall under two categories. Please review each so you have an understanding on how to manage your core returns.<\/p><p>\u00a0<\/p><p><strong><u>NEW PART RETURN<\/u><\/strong> \u2013<\/p><p>\u00a0<\/p><p>If you have purchased a new part that also has a core on the Reliable invoice and you need to return the new part for credit (<strong>WP8546219<\/strong>, <strong>WP8546219CORE<\/strong>) follow below instructions:<\/p><p>A) Start a new RMA or access an existing RMA.<\/p><p>\u00a0<\/p><p>B) Select new part only (<strong>WP8546219<\/strong>) and add to RMA.<\/p><p>\u00a0<\/p><p>C) Add additional new parts if required.<\/p><p>\u00a0<\/p><p>D) RMA automation will automatically add the core credit (<strong>WP8546219CORE<\/strong>) at the DC when the return is processed.<\/p><p>\u00a0<\/p><p><strong><u>CORE ONLY RETURN<\/u><\/strong> \u2013<\/p><p>\u00a0<\/p><p>If you have repaired an appliance with a part that also has a core on the invoice and you need to return core for credit (<strong>WP8546219CORE<\/strong>) follow below instructions:<\/p><p>\u00a0<\/p><p><span style=\"color: #ff0000;\"><strong>\u00a0<\/strong><\/span><\/p><p><span style=\"color: #ff0000;\"><strong>***<\/strong><\/span>IMPORTANT: Core only returns must go on a separate RMA from new part returns.<\/p><p>\u00a0<\/p><p>A) Start a new RMA or access an existing RMA (if core only RMA).<\/p><p>\u00a0<\/p><p>B) Select core part only (<strong>WP8546219CORE<\/strong>) and add to RMA.<\/p><p>\u00a0<\/p><p>C)Add additional core parts to RMA if required.<\/p><p>\u00a0<\/p><p>Following the above instructions will insure a fast and accurate processing of your submitted returns.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-54ba6a67 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"54ba6a67\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6eefa2d9\" data-id=\"6eefa2d9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1382cf77 elementor-widget elementor-widget-spacer\" data-id=\"1382cf77\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Core Return Process Reliable Parts Core Return Process CORE RETURN PROCESS \u00a0 Core returns fall under two categories. Please review each so you have an understanding on how to manage your core returns. \u00a0 NEW PART RETURN \u2013 \u00a0 If you have purchased a new part that also has a core on the [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1757","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages\/1757"}],"collection":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/comments?post=1757"}],"version-history":[{"count":8,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages\/1757\/revisions"}],"predecessor-version":[{"id":6688,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages\/1757\/revisions\/6688"}],"wp:attachment":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/media?parent=1757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}