{"id":1203,"date":"2019-04-09T14:23:54","date_gmt":"2019-04-09T14:23:54","guid":{"rendered":"https:\/\/reliableparts.net\/us\/?page_id=1203"},"modified":"2024-02-07T13:57:14","modified_gmt":"2024-02-07T13:57:14","slug":"reliable-parts-return-policy","status":"publish","type":"page","link":"https:\/\/reliableparts.net\/ca\/en\/reliable-parts-return-policy\/","title":{"rendered":"Reliable Parts Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1203\" class=\"elementor elementor-1203\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1647c25f elementor-section-full_width elementor-section-content-middle elementor-hidden-phone elementor-section-height-default elementor-section-height-default\" data-id=\"1647c25f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25725405\" data-id=\"25725405\" data-element_type=\"column\" id=\"wp-pages-breadcrumbs\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6fa8d4 elementor-widget elementor-widget-heading\" data-id=\"e6fa8d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/ca\/en\">Home<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-478177bf elementor-widget elementor-widget-heading\" data-id=\"478177bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\/<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dcfb937 elementor-widget elementor-widget-heading\" data-id=\"2dcfb937\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-35f7d6ed elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"35f7d6ed\" data-element_type=\"section\" id=\"page-title-mobile\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-572702c7\" data-id=\"572702c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68f7a583 elementor-widget elementor-widget-heading\" data-id=\"68f7a583\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reliable Parts Return Policy 2023<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15b2f416 elementor-section-full_width container break-word elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"15b2f416\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c97be6c\" data-id=\"4c97be6c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ff78a0a elementor-widget elementor-widget-text-editor\" data-id=\"2ff78a0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>A completed parts return form containing part number, quantity, purchase invoice number and reason for return must\u00a0accompany\u00a0all returns.<\/p><p>All returns must be within 90 days from date of invoice. All parts that are not in original resalable packaging, or parts that have been\u00a0installed, modified, rebuilt,\u00a0reconditioned, repaired, altered or damaged in any way, cannot be returned for credit.<\/p><p>Reliable Parts reserves the right to charge a restocking\u00a0fee with the following exceptions: damaged parts, warranty parts or returns\u00a0as a result\u00a0of Reliable Parts error. These items will not be charged a\u00a0restocking fee.<\/p><p>Special order parts (non stock), parts that have been\u00a0installed\u00a0or parts that are not in their original\u00a0unmarked resalable packaging cannot be returned for credit.<\/p><p>The Manufacturer&#8217;s Exchange\u00a0Authorization\u00a0number may be required if a unit has been exchanged by the manufacturer and the servicer wants to return non-stock parts.<\/p><p>All returned parts must be shipped\u00a0prepaid. Any returns that are shipped collect will have shipping costs\u00a0deducted\u00a0from their credit.<\/p><p><span style=\"text-decoration: underline;\"><strong><span style=\"color: #ff0000; text-decoration: underline;\">Reliable Parts must be\u00a0notified\u00a0within 10 days of any short shipments or damaged parts.<\/span><\/strong><\/span><\/p><p><span style=\"text-decoration: underline;\"><strong><span style=\"color: #ff0000; text-decoration: underline;\">\u00a0<\/span><\/strong><\/span><\/p><p><strong>Warranty parts may need to be returned to your nearest Reliable Parts branch or Distribution Centre, along with a completed Warranty Claim Form (found in the footer of our site).<\/strong><\/p><p><strong>Once you submit your claim form, a member of our Warranty Team will advise you if part needs to be returned or held.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f17e035 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7f17e035\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5093e382\" data-id=\"5093e382\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2c8a39 elementor-widget elementor-widget-spacer\" data-id=\"d2c8a39\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Return Policy Reliable Parts Return Policy 2023 A completed parts return form containing part number, quantity, purchase invoice number and reason for return must\u00a0accompany\u00a0all returns. All returns must be within 90 days from date of invoice. All parts that are not in original resalable packaging, or parts that have been\u00a0installed, modified, rebuilt,\u00a0reconditioned, repaired, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1203","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages\/1203"}],"collection":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/comments?post=1203"}],"version-history":[{"count":31,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages\/1203\/revisions"}],"predecessor-version":[{"id":6684,"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/pages\/1203\/revisions\/6684"}],"wp:attachment":[{"href":"https:\/\/reliableparts.net\/ca\/en\/wp-json\/wp\/v2\/media?parent=1203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}